Terms of Service

By accessing or using Pawesome("Pawesome," "we," "us," or "our"), including our websites, applications, APIs, and free tools (together, the "Service"), you agree to these Terms of Service ("Terms"). If you use the Service on behalf of a company, you represent that you have authority to bind that company, and "you" means that company.

Our Privacy Policy explains how we handle personal data. If you do not agree, do not use the Service.

1. The Service

Pawesome is an inbound marketing platform for B2B SaaS teams. Features may include:

• Company Brain — ingesting sites, docs, and other materials to build a living memory of your product, ICP, voice, and proof
• Content Engine — drafting and assisting with on-brand content, SEO/AEO helpers, topic ideas, and quality checks
• Lead Collection — forms, embeds, links, and automatic UTM tagging of submissions
• Analytics — outcome-oriented reporting, attribution views, learning signals, and AI-visibility style audits
• Free tools — limited features such as an AI-visibility check that may not require an account

We may add, change, or discontinue features. Beta or preview features are provided as-is and may be modified or withdrawn at any time.

2. Accounts and eligibility

You must provide accurate registration information and keep credentials secure. You are responsible for activity under your account and workspace. Notify us promptly of unauthorized access. The Service is for business use by adults; you must be at least 16 (or older where required by local law).

3. Plans, trials, and billing

We may offer free access, trials, or paid plans. Free tiers and trials may have limits and do not require a card unless we clearly say otherwise. Paid plans renew according to the plan you select until canceled. Fees are non-refundable except where required by law or expressly stated. Taxes may apply. Late or failed payments may result in suspension.

4. Your content and the Company Brain

You own your Customer Content — materials you upload or connect (including Brain sources), content you create or generate in the Service, form configurations, and lead submissions collected for your workspace.

You grant Pawesome a worldwide, non-exclusive license to host, process, transmit, display, and create derivative works from Customer Content only as needed to provide and secure the Service for you (for example, embedding documents for retrieval, generating drafts, scoring visibility, or showing dashboards). We do not claim ownership of your Brain or your marketing content.

You represent that you have the rights to supply Customer Content and that it does not violate law or third-party rights. Do not upload unlawful, sensitive, or prohibited data unless we have expressly agreed in writing to support that use case.

5. Lead data

When you capture leads, you are the business that decides why and how personal data in those submissions is processed. You must provide any required notices and obtain any required consents for your forms and outreach. Pawesome processes lead data on your behalf to operate Lead Collection and related Analytics. You are responsible for your use of lead data, including compliance with marketing and privacy laws.

6. AI outputs

The Service uses AI systems that can produce inaccurate, incomplete, or off-brand results. Outputs are suggestions, not legal, financial, or professional advice. You must review and approve content before publishing or relying on it. Quality gates and brand checks are assists, not guarantees.

7. Acceptable use

You will not:

• Break the law or others' rights using the Service
• Probe, scan, or attack our systems, or bypass rate limits or security
• Reverse engineer the Service except where that restriction is prohibited by law
• Resell or provide the Service to third parties as a competing standalone offering without our written consent
• Use the Service to spam, phishing, or deceptive marketing; scrape in violation of terms of third-party sites; or generate malware or harmful content
• Misrepresent that AI-generated content was solely human-authored where disclosure is required
• Interfere with other customers' workspaces or access data that is not yours

We may suspend or terminate access for violations, abuse of free tools, or risk to the Service or other users.

8. Our intellectual property

The Service, including software, designs, documentation, and the Pawesome name and mascot, is owned by us or our licensors. Except for the limited right to use the Service under these Terms, no rights are granted. Feedback you provide may be used by us without obligation to you.

9. Third-party services

The Service may integrate with third-party models, hosting, payments, analytics, or other providers. Their terms govern your use of those services. We are not responsible for third-party services we do not control.

10. Confidentiality

Each party may receive non-public information from the other. The receiving party will use that information only for the relationship under these Terms and protect it with reasonable care. Customer Content in your Brain is your confidential information. This section does not limit our Privacy Policy commitments.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT CONTENT WILL RANK, CONVERT, OR MEET YOUR BUSINESS GOALS.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PAWESOME AND ITS AFFILIATES, OFFICERS, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING FROM THESE TERMS OR THE SERVICE.

OUR TOTAL LIABILITY FOR ALL CLAIMS IN ANY TWELVE-MONTH PERIOD WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THAT PERIOD OR (B) ONE HUNDRED U.S. DOLLARS (US $100) IF YOU ARE ON A FREE PLAN. These limits apply even if a remedy fails its essential purpose.

13. Indemnification

You will defend and indemnify Pawesome against claims, damages, and expenses arising from your Customer Content, your lead processing, your marketing practices, or your breach of these Terms, except to the extent caused by our willful misconduct.

14. Suspension and termination

You may stop using the Service at any time and cancel paid plans as described in-product or in your order. We may suspend or terminate access for breach, non-payment, legal risk, or discontinuation of the Service. Upon termination, your right to use the Service ends. We will make Customer Content available for export for a commercially reasonable period where feasible, then delete or anonymize it per our Privacy Policy.

15. Changes to the Terms

We may update these Terms by posting a revised version with a new effective date. Continued use after the effective date constitutes acceptance. If you do not agree, stop using the Service and cancel any paid plan.

16. Governing law

These Terms are governed by the laws of the State of Delaware, USA, excluding conflict-of-law rules, unless mandatory local consumer or employment law says otherwise. Courts in Delaware will have exclusive jurisdiction for disputes, except that either party may seek injunctive relief in any appropriate forum for IP or unauthorized access claims.

17. General

These Terms are the entire agreement for the Service and supersede prior terms on the same subject. If a provision is unenforceable, the rest remains in effect. You may not assign these Terms without our consent; we may assign them in connection with a merger or sale. Our failure to enforce a provision is not a waiver. Notices may be sent to your account email or posted in the Service.

18. Contact

Legal: legal@pawesome.com
Support: support@pawesome.com